e-side inc. (hereinafter referred to as "the Company") recognizes the importance of protecting personal information and complies with the laws concerning the protection of personal information. (hereinafter referred to as the "Company") recognizes the importance of protecting personal information and complies with the Personal Information Protection Law.

Article 1 (Definition of Personal Information)

Personal information" refers to 'personal information' as defined in the Personal Information Protection Law, and refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, or other description contained in the information, as well as information that can identify the specific individual by itself, such as appearance, fingerprints, voice print data, and health insurance card insurer number. Information that can identify a specific individual by itself, such as name, date of birth, address, telephone number, contact information, and other descriptions contained in such information, as well as appearance, fingerprints, voiceprint data, and health insurance card insurer number.

Article 2 (Business Information)

Corporation Name: e-side, inc.
Address: Izumitacho Building 5F, 5-27-6 Shiba, Minato-ku, Tokyo
Representative: Hidekazu Arai

Article 3 (Method of Obtaining Personal Information)

We may ask for and obtain personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver's license number when a customer registers for use.

In addition, the Company's business partners (including information providers, advertisers, and advertisement distributors, etc.; hereinafter referred to as the "Business Partners") may use transaction records including customers' personal information and information related to settlements made between customers and the Business Partners, etc. Hereinafter referred to as "partners"). The Company may acquire such information from its business partners (including information providers, advertisers, advertisement distributors, etc.) and other parties.

Article 4 (Purpose of Use of Personal Information)

The purposes for which we use personal information are as follows.

1. To provide and operate our services.
2. To respond to customer inquiries (including to confirm the identity of the customer).
3. To contact you as necessary for maintenance, important notices, etc.
4. To identify users who have violated the Terms of Use or who are attempting to use the Service for fraudulent or unfair purposes, and to refuse their use of the Service.
5. To allow customers to view, change, or delete their own registration information, or view the status of their usage.
6. Purposes incidental to the above purposes of use.

Article 5 (Change of Purpose of Use)

The purpose of use of personal information shall be changed only when the purpose of use is reasonably considered to be relevant to the purpose of use before the change.

In the event of a change in the purpose of use, the Company shall notify the customer or publicly announce on this website the purpose of use after the change by the method prescribed by the Company.

Article 6 (Security Measures for Personal Data)

In order to protect personal information, we will take measures to prevent leakage, loss, alteration, or destruction of personal information by managing such personal information, specifying how personal information is taken out of the company, and preventing unauthorized access by third parties, in accordance with our regulations on information security. In addition, when the handling of personal information is entrusted to a subcontractor, we supervise the subcontractor to ensure that the personal information is properly managed by the subcontractor.

Article 7 (Provision of Personal Data to Third Parties)

We will not provide personal information to third parties without prior consent of the customer, except as permitted by the Personal Information Protection Law or other laws and regulations.

Article 8 (Procedures for Personal Data)

If a customer requests disclosure of personal information or records provided to a third party, the Company may request disclosure except in the following cases.

1. If disclosure is likely to harm the life, body, property, or other rights or interests of the person concerned or a third party.
2. When disclosure may cause significant hindrance to the proper conduct of our business.
3. Cases in which disclosure would violate laws and regulations.
4. When we cannot confirm that the request for disclosure is made by the person in question.

Article 9 (Suspension of Use of Personal Information, etc.)

If we receive a request from a customer to stop using or delete (hereafter referred to as "stop using, etc.") his/her personal information on the grounds that it is being used for purposes other than those for which it was collected or that it was obtained through wrongful means, we will conduct the necessary investigation without delay after confirming the identity of the person making such a request. In the event of a request for suspension of use or deletion of personal information (hereinafter referred to as "suspension of use, etc.") on the grounds that such information is handled beyond the scope of the purpose of use or that such information was obtained by wrongful means, we will conduct the necessary investigation without delay after confirming the identity of the person making the request. If, based on the results of the investigation, we determine that it is necessary to comply with the request, we will cease use of the relevant personal information without delay.

In the event of suspension of use, etc., or when the Company decides not to suspend use, etc., the Company will notify the customer of this without delay.

In cases where it is difficult to suspend the use of personal information due to the high cost of suspension of use or other reasons, and alternative measures can be taken to protect the rights and interests of the customer, these alternative measures shall be taken.

Article 10 (Contact for consultations and complaints regarding the handling of personal information)

If you have any questions, concerns, complaints, or other inquiries regarding our handling of personal information, please contact us at the following address.

Address 5F Izumitamachi Building, 5-27-6 Shiba, Minato-ku, Tokyo 108-0014 Japan
Corporate Name e-side, inc.
Please contact us using the inquiry form.

Article 11 (Modification of this Policy)

We may change this policy from time to time as necessary. Any changes to this policy will be posted on our website.

Date of revision on May 1st, 2025
Hidekazu Arai
Representative Director, e-side, inc.

Basic Policy on Information Security

e-side, inc. is committed to company-wide information security based on the following policy in order to protect the information assets entrusted to us by our customers and business partners in the course of our business activities from threats such as accidents, disasters, and crimes, and to earn the continued trust of our customers and society.

• Management's Responsibility
  We will strive to improve and enhance information security systematically and continuously under the leadership of management.
• Establishment of Internal System
  We will establish an organization to maintain and improve information security, and establish information security measures as official internal rules.
• Efforts by Employees
  Our employees shall acquire the knowledge and skills required for information security and ensure that our information security efforts are sound.
• Compliance with Laws, Regulations, and Contractual Requirements
  We shall comply with laws, regulations, codes, and contractual obligations related to information security, and shall meet the expectations of our customers.
• Response to Violations and Accidents
  In the event of a breach of legal or contractual obligations related to information security or an accident, we will take appropriate action to prevent recurrence of such an incident.

Established on Mar 30th, 2023
Hidekazu Arai
Representative Director, e-side, inc.